If you have a problem with your product and would like to have it repaired, our technicians are available to provide you with a quick repair quote. Our repairs are guaranteed and allow you to make your device last longer, whilst maintaining its performance.
Here’s how our service works: First, add “Repair Service” to your shopping cart. Then, leave us a comment detailing the faults found as well as any information that may help facilitate the repair process. Lastly, finalize the order.
Our technicians are specialized in urban mobility. They are trained with electrical, welding, electronics and circuit backgrounds. They have perfect knowledge of all our products, such as hoverboards, electric skates and electric bicycles. Repairing your product can become very easy and fast thanks to our service. When you use our professional services, the fault is quickly detected and the diagnosis is made. Once accepted and the estimate is paid for, the repair is quickly made and shipped out. Our consultants will contact you by email requesting a photo of the defective product before the return is made. Then we will send you a return label to collect the defective product. Once the faulty product is received, we will send you an estimate with cost of the repair. If the price is convenient for you, you must make the payment by bank transfer (our bank details will be indicated at the bottom of your estimate). Once payment is received, we will repair the product and send it to the address provided. Our priority is to keep your device long lasting and maintain its performance.